FAQ


Shipping Information

 

Do you ship to my country?

Yes, we ship worldwide!

 

How can I find out the cost for shipping?

We offer flat rate shipping for all orders:

Australia standard shipping (AU$) 10

New Zealand courier shipping (AU$) $15 

International courier shipping (AU$) $30

International customers may incur customs fees and duties. We advise that you contact the relevant government body in your country for information on what these charges might be.

We offer FREE SHIPPING on Australia Wide orders over $100.00 with the code FLY100

 

When do I receive my order?

Orders are dispatched within 2 business days and shipping times are estimated between 3-7 days depending on your location in Australia.

Overseas customers- shipping times are estimated between 4-25 days depending on your location.

Problems with your order?

Mister Fly takes pride in offering quality products to our customers, with each item being carefully checked prior to shipment. In the unlikely event of receiving a faulty or damaged product, please contact us at twomums@misterfly.com.au to organise a replacement/exchange or full refund. 

Please choose carefully. We do not offer refunds for change of mind at this time, we are more than happy to answer questions about our beautiful products. We want you to love them like we do, so please contact us. 

Mister Fly
125 Ferrars Street
South Melbourne, VIC 3205