FAQ


Do you ship to my country?

Yes, we ship worldwide!

How can I find out the cost for shipping?

We offer flat rate shipping for all orders:

Australia standard shipping (AU$) 10

New Zealand courier shipping (AU$) $15 

International courier shipping (AU$) $30

International customers may incur customs fees and duties. We advise that you contact the relevant government body in your country for information on what these charges might be.

Free Shipping and Rattle Promo

Free Shipping and Free Rattle on orders over $100.00 when you use the code FLY100 (Open Australia Wide)

Please note: rattle will be randomly selected, and we will try our best to select a suitable option that matches your order

Please note this is not valid for the duration of any other promotion!

When do I receive my order?

Orders are dispatched within 2 business days and shipping times are estimated between 3-7 days depending on your location in Australia.

Overseas customers- shipping times are estimated between 4-25 days depending on your location.

How can I pay for my order?

You can pay via any major credit card, Visa, Master Card or Amex through our website. Unfortunately we do not accept Paypal or After Pay at this time.

Problems with your order?

Mister Fly takes pride in offering quality products to our customers, with each item being carefully checked prior to shipment. In the unlikely event of receiving a faulty or damaged product, please contact us at twomums@misterfly.com.au within 30 days to organise a replacement/exchange or full refund. Your replacement item or refund will be processed within 7 days. 

Return Policy

Please choose carefully. We do not offer refunds for change of mind at this time, we are more than happy to answer questions about our beautiful products. We want you to love them like we do, so please contact us via email at twomums@misterfly.com.au

Contact Us

Have something to say? Drop us an email at twomums@misterfly.com.au or call us on 0403025582